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TPSquared - Tracking Voided Invoices
Conceptual Overview
TPSquared records all invoices voided before or after the End-of-Day process. Once an invoice number is assigned it is considered a legal document and therefore is accounted for regardless of where that action took place.
Dependent on when the invoice was voided, the history there of could be recorded in two different places.
Technique
Voided Before Posting
To view invoices that are voided before the End-of-Day posting process go to the top bar main menu under Customers, sub menu item "Voided Orders". A window will be displayed with every "Invoiced" order shown. This only includes invoices voided before the End-of-Day process. It does not contain un-invoiced, canceled orders.
Before the End-of-Day posting process financial transactions that could flow to Accounts Receivable and the General Ledger have not been generated, because they have not been recorded in the accounting module.
This view of voided invoices can be sorted by customer, invoice number and/or by invoice date.
Voided After Posting
Invoiced orders that occur after they have been processed in the accounting module are available for viewing within the Accounts Receivable module.
Go to Accounts Receivable, then select "Processes" and from the sub-menu select "Customer inquiry". Locate the customer in question via the find feature and select the "Activity" button shown in the right panel.
This display shows all "Booked" activity for the customer including invoices, and their current status, and payments. Voided invoices are clearly marked as such. Due to the fact that TurningPoint generates a reversal transaction when the invoice is voided there are actually two documents shown, the original and the system generated one shown as a negative. Both documents will be shown as "Voided".
