Welcome to the TPSquared Web Site. We are in the process of updating our site with the intent of providing you an easier and more fruitful web experience. This is the same logic we apply to the on-going development of TPSquared. A constant re-evaluation in our never ending desire to produce the best software on the market.
TPSquared - Reprinting Invoices
Conceptual Overview
Reprinting invoices can be done before or after the end-of-day or posting process.
If re-printed after posting then they are usually marked as a "Duplicate" invoice, but that option is left to the user during the initial setup and configuration of the system.
Technique
Before the End-of-day process
If an invoice requires re-printing before it is processed thru the end-of-day it can be retrieved as any other order but with very limited options available.
Within the CSM module go to the "Bill-To" tab and select the invoiced order from the "Open Orders" section. When highlighted it will be re-called but only the print functions are available. The number of copies, and their designation, will be the same as the original printing.
After the End-of-Day process
If an invoice requires re-printing after it has been posted it can be found within the "Customer Query" section of the CSM main form.
Go to the button labeled as "Customer Query" and click it. Use the Customer selection window to search and retrieve the appropriate customer. This form is designed to show all of the customers invoices, regardless of status, on the left side and all of their payments on the right side.
Find the invoice in question on the right side of the form, using the slide bar if necessary, and highlight it. Once highlighted, click the "Invoice Detail" button found at the bottom of the page this will show the contents of the original invoice, any additional charges added to it and how it was paid for. A button labeled "Print" can found toward the bottom of the screen. If clicked this will produce a re-printed invoice with original invoice numbers and dates.
